Qwaiting – For Customers

Say goodbye to standing in endless lines. Qwaiting makes waiting smarter, faster, and completely contactless by allowing customers to generate their token number instantly and track their queue status in real time.

After registering, simply select the service or department you want to visit. The app generates a digital ticket showing your queue number, estimated wait time, and other important details—so you can wait comfortably from anywhere.

No crowded waiting areas. No unnecessary delays. Just a smooth and efficient service experience.

Wait Smarter, Not Longer

With Qwaiting, customers can:

• Join queues remotely by selecting from available services
• Receive a secure digital token instantly
• Track queue progress in real time
• Get notified when it’s their turn
• Wait from anywhere and use time more productively
• Enjoy a safe, simple, and contactless service experience

NEW: Secure Kiosk Mode

Qwaiting now supports Kiosk Mode for controlled device environments such as service counters, reception desks, and public access stations.

Kiosk Mode helps ensure uninterrupted operation by:

• Locking the device to the application
• Preventing accidental exits or unauthorized navigation
• Allowing exit only through secure PIN verification
• Providing reliable operation for shared or public devices

This makes Qwaiting ideal for on-site installations and self-service systems.

Built for Businesses

Qwaiting helps organizations streamline operations and improve customer experience:

• Reduce manual queue handling and staff workload
• Automate call-ups and real-time updates across departments
• Minimize customer walkaways and no-shows with timely alerts
• Improve service efficiency and reduce waiting congestion
• Adapt easily to hospitals, banks, retail stores, government offices, and more

How It Works

Select the service you need

Receive your secure digital token

Track queue status in real time

Get notified when it’s your turn

Qwaiting combines customer convenience with operational efficiency—helping organizations deliver faster, safer, and smarter service experiences.

Install now and experience the future of contactless queuing.